Delivery
Please allow us 1-2 business days for your orders to be packed and dispatched. All customers will be informed once your order has been packed and handed over to our delivery partners. Estimated delivery times and costs are listed as follows:
Singapore Delivery Lead Times
Country | Cost | Free Shipping Above | Estimated Delivery Time |
Singapore | $3 | $65 | 3-4 business days |
For Singapore deliveries, parcels will only be redelivered up to two times. Additional re-deliveries will incur additional charges.
Please ensure address and contact number provided is correct in order for courier to reschedule deliveries.
*If you have any special instructions, please remember to write it in the note box during checkout, and the delivery team will try to fulfill it with their best effort.
To track your parcels, please follow the tracking link provided in your shipment confirmation email or use our chat function to get updates
International Delivery Lead Times
Country | Cost | Free Shipping | Estimated Delivery Time |
Malaysia | From $10 | Above $100 | 3 - 10 business days |
Hong Kong | From $15 | Above $100 |
4-8 business days |
Rest of Asia | From $10 | - | 5-15 business days |
Australia / New Zealand | From $15 | - | 5-10 business days |
Rest of the world | From $20 | - | 5-15 business days |
* All shipping times do not take into account unforeseen delays and public holidays
** International shipping fees are non-inclusive of any VAT / GST / Import taxes incurred at the destination country. All additional taxes and fees shall be bourne by the recipient and not by Jump Eat Cry